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In your mind what makes a "higher end brand"
Their new "Life Model" looks very interesting from an energy efficiency standpoint. There's a blog on their main page about it https://wellisspa.com/ the promotional videos for it look pretty convincing, but I'm not sure if they're on the US market just yet.https://www.youtube.com/watch?v=efx0p-i4Xps&ab_channel=Wellis.eu
Wonder what Watkins/Hot Springs thinks of those jets and if they infringe on their patents.
Quote from: Nudroj on May 26, 2023, 10:21:46 amTheir new "Life Model" looks very interesting from an energy efficiency standpoint. There's a blog on their main page about it https://wellisspa.com/ the promotional videos for it look pretty convincing, but I'm not sure if they're on the US market just yet.https://www.youtube.com/watch?v=efx0p-i4Xps&ab_channel=Wellis.euThat does look pretty sweet! Those jets look like they would feel awesome. The aesthetics of the whole thing are top-tier. That's a great looking spa.I talked to a guy that sold Wellis here in the states for a year or so and he said build quality was lacking. I don't have any personal experience, but he made it sound like they had a lot of failures and support in the US was very bad. I'm definitely keeping an eye on the brand though.
Quote from: Sam on May 26, 2023, 01:54:09 pmQuote from: Nudroj on May 26, 2023, 10:21:46 amTheir new "Life Model" looks very interesting from an energy efficiency standpoint. There's a blog on their main page about it https://wellisspa.com/ the promotional videos for it look pretty convincing, but I'm not sure if they're on the US market just yet.https://www.youtube.com/watch?v=efx0p-i4Xps&ab_channel=Wellis.euThat does look pretty sweet! Those jets look like they would feel awesome. The aesthetics of the whole thing are top-tier. That's a great looking spa.I talked to a guy that sold Wellis here in the states for a year or so and he said build quality was lacking. I don't have any personal experience, but he made it sound like they had a lot of failures and support in the US was very bad. I'm definitely keeping an eye on the brand though. nothing wrong with the build quality whatsoever, we sold about 150 of them during Covid and the issues are far and few between, their customer service however lacks significantly, I'm not saying they don't take care of issues but getting them to respond or figuring out who to speak with from a dealer perspective when there is an issue is a nightmare for my service staff. Also, they're now selling direct to consumer for low margins off their website so there's also that, we have about 12 left we are closing out.
nothing wrong with the build quality whatsoever, we sold about 150 of them during Covid and the issues are far and few between, their customer service however lacks significantly, I'm not saying they don't take care of issues but getting them to respond or figuring out who to speak with from a dealer perspective when there is an issue is a nightmare for my service staff. Also, they're now selling direct to consumer for low margins off their website so there's also that, we have about 12 left we are closing out.
Quote from: BullFrogSpasMN on May 28, 2023, 03:55:47 pmnothing wrong with the build quality whatsoever, we sold about 150 of them during Covid and the issues are far and few between, their customer service however lacks significantly, I'm not saying they don't take care of issues but getting them to respond or figuring out who to speak with from a dealer perspective when there is an issue is a nightmare for my service staff. Also, they're now selling direct to consumer for low margins off their website so there's also that, we have about 12 left we are closing out.Not very good idea to undercut your dealers. But I would assume this is for EU/Hungry where they are located and to move old product to help get the new Life Model line to there dealers faster? Its always a challenge going from old models to new ones.