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Pretty sure everyone buying a hottub within the past five months has been experiencing this issue. Marquis Spas was one of the only major manufacturers to not shut down during the first wave of the pandemic. I read all the Facebook comments on Hotspring Ads and it seems like some people who ordered as far back as January still have yet to receive their tub! I heard one of the major brands isn't even taking orders for any new tubs this year, although I haven't figured out what brand that is yet.
Ordered a caldera in may and yet to receive it . Now i feel that i need to start shop for something else as i dont think i will ever get it. Not sure if its the factory but no one can even give me a decent answer on when to expect the product , every two weeks its delayed by two more...