Just thought I'd pass on (and throw in a question too) about some great service I received on my Cameo. When we had our hottub delivered and got it filled the display was flashing the temp and something else that I cannot remember now, and then the power went out briefly. When the power came back on there was an error S03 on the display. The manual says this must be fixed by service tech
Hadn't even gotten in the tub yet. Called the store (after 5:00 on a Friday and service center is closed on the weekends) and talked to sales guy. He said he would get the tech to call us. He did and talked us through on how to fix it, but said he would come out Saturday if it didn't work.
Now fast forward 2 weeks to this past Sunday. Went to get in tub and the air jets won't work, just get a click when press the button. The other 2 pumps work so not too big a deal. Call the service dept on Monday and they had said someone would be out Tuesday. These guys are based out a city that is 3 hours from my house. The guy calls me this morning to get directions and is there around noon. He replaces the air injector pump(?) in 15 minutes and then is on his way.
I just thought it was a good point on how service after the sale should be. Now for the question, since the pump was replaced there is a smell when the jet is turned on. Is this normal and will it go away after a few days of use? Sorry so long.
