Welcome to our forum.
....and watching guys like Swilly come and go in a year or so.
So you will be pleased to know our Master Spa HL8 here in the Uk has been up and running nearly 3 weeks now. To give some real life running costs i metered the spa daily. We have it set to 39°C constantly or 102°F. The ambient temperature outside is around 15°C or 59°F daytime nearer 10°C on an evening. We only use it mainly on an evening when its dark as the view is superb and its extra peaceful at that time of night. We use it for around 2hrs every night.. On the odd day we havent used it the spa uses 5to 6 kwh of electricity maintaining 39 degrees . On the days its in use it uses 10 to 12 kwh.In monetary terms it uses £0.80 per day ticking over maintaining and £1.60 per day in full use. ($1 to $2 ) . The build quality i find to be excellent in every respect. On tickover it is barely noticable its hush quiet. On full its pretty quiet too. The insulated cover works superbly. The temperature barely alters at all covered. Im not sure how that compares to other peoples warmer climates but i am very happy with our choice. We have an excellent well respected dealer which i know is important. Here in the UK we dont hear of any problems with Master Spas like apparently you do in the USA. I have talked personally to many people who have them and they cannot speak highly enough of their ownership experiences. The forums over here are full of complaints of substandard Chinese made spas. We also have lots of online companies just selling cheap spas here (no showrooms). People are so focussed just on cost. You would be pushed to find any bad MasterSpa reviews here and that seems strange. I understand the tent sales problems you experience but in fairness Master Spa does tend to get slated on a regular basis and to a point where it becomes unbelievable. Jetting wise its not as powerful as some out there i know but it certainly has the power to give a fantastic massage. Chemical wise we are using bromine to sanitise. Bromine tablets in the inline filter. The chemical levels have been easy to maintain since the initial fill up where TA and PH were sky high on the first day . We are slightly limited here compared to the USA and Canada on the many manufacturers but we couldnt be happier with our little piece of opulence. Im sure it will give us great service for many years to come judging by the reputation they have here too. Whatever Hot tub you have enjoy. Happy hot tubbing 😁. Mike
Who doesn't love a good master spa thread? By the way, consumer affairs is b.s. Read the links below to learn more, but basically master hired them to help with their terrible reputation. They deceptively named themselves to capitalize on the reputation of consumer reports which is a legitimate consumer advocate that doesn't take money from companies or extort them to protect their reputation. They imply they are a consumer watchdog but they are not. Consumer affairs is another shady company. Of course master is in business with them. https://www.truthinadvertising.org/consumer-affairs-com/https://www.minclaw.com/remove-defamation-consumeraffairs-com/https://www.hitecpet.com/consumer-affairs-dot-com.htmlIf I'm given the choice between two companies with similar products, I'm going with the one that does business the right way and that ain't master spas
Master is a better product than most, so I'm going with the better product without regard to tent sales and what not. I bought mine at a reputable big dealer so none of the "sales practices" is relevant to me. I love how people invent badness about the build quality. They are reaching to tarnish the name because they are po'ed about sales practices. This very thread should (but won't) address concerns about insulation/running costs. By the way, my favorite invention is the "flimsy" cabinets hahaha, keep reaching around, it's funny.
[The tub is sat on an elevated wooden decking not surrounded by an enclosure. It's open to the elements as you will see the picture I posted in show us your hot tub.It's got a standard 5inch to 3 inch tapered cover for insulation. Inside the cabinet I'll say partial foam as the whole tub isn't filled, most of it is and it's got a thermal wrap around that too. I didn't look into the technical amperage of the motors so I'll pass on that.. Its got a 24hr circ pump and two further pumps. 54 jets. We use it every evening pretty much unless it's raining heavily. Approx 2 hours at a time with the odd cigarette break in between.Our Kwh cost in the UK is £0.13 pence per Kwh Inc tax and then a daily standing charge of £0.22 pence Inc tax. On the 8th July the first full month bill is due so I will update actual month cost. My estimate so far is that it will be around £50 give or take a few pounds but that was for the initial heat up from cold too. Seems to be very efficient to me with the research I found here in the UK.
Quote from: Holgmi585281 on June 28, 2019, 11:22:47 am[The tub is sat on an elevated wooden decking not surrounded by an enclosure. It's open to the elements as you will see the picture I posted in show us your hot tub.It's got a standard 5inch to 3 inch tapered cover for insulation. Inside the cabinet I'll say partial foam as the whole tub isn't filled, most of it is and it's got a thermal wrap around that too. I didn't look into the technical amperage of the motors so I'll pass on that.. Its got a 24hr circ pump and two further pumps. 54 jets. We use it every evening pretty much unless it's raining heavily. Approx 2 hours at a time with the odd cigarette break in between.Our Kwh cost in the UK is £0.13 pence per Kwh Inc tax and then a daily standing charge of £0.22 pence Inc tax. On the 8th July the first full month bill is due so I will update actual month cost. My estimate so far is that it will be around £50 give or take a few pounds but that was for the initial heat up from cold too. Seems to be very efficient to me with the research I found here in the UK.Thanks for the follow-up. This will help others understand what to look for beyond the usual numbers to really get a feel for what to expect. Furthermore, it hopefully will illuminate others as to what to ask when discussing efficiency, which I cannot stress enough, has so many variables involved that you really need to do your homework, read the fine print, and become educated. Hopefully this helps keep the focus on the topic at hand.
Both of these analyses completely contradict the baseless claims made that Master has crappy insulation and is a power hungry inefficient tub. And what does Holgmi585281 get back for the effort he expended in his factual analysis? That he is a fake! Absolutely ridiculous. Those baseless claims and the dismissive rejection of his work are mostly certainly INVENTING BADNESS!!!!!FYI my other favorite is that Master Spas are really noisy. What a joke.
Quote from: swilly1000 on June 28, 2019, 12:43:33 pmBoth of these analyses completely contradict the baseless claims made that Master has crappy insulation and is a power hungry inefficient tub. And what does Holgmi585281 get back for the effort he expended in his factual analysis? That he is a fake! Absolutely ridiculous. Those baseless claims and the dismissive rejection of his work are mostly certainly INVENTING BADNESS!!!!!FYI my other favorite is that Master Spas are really noisy. What a joke.Except that he already said it's not fully filled with foam and all of the top brands generally listed on here are indeed fully foamed without the gaps that he is seeing. If he put fully foamed spa like a hot spring or Artesian in place of that master spa I guarantee it would use less energy. And no disrespect but you and he have significantly less experience and data to compare it to other brands so while the spa may be good for you, what exactly are you comparing it to?I've been in the industry over 20 years. I've sold master spas. I've been in master spas. I've got the same experience with another 8 or 9 other brands. I rate most of them above master spas. Their cabinets are crap and they are louder than other spas. I've seen it first hand. Their ecopur filtration system is worthless.So here we have:less insulationcheaper flimsy cabinetslouderworthless filtration systemshady business practicesAnd while their top models have powerful jets, they are just off the shelf CMP jets. Other companies jets are designed to work within and for their systems and offer a better feel in many cases.So as stated many times over. Master makes a perfectly fine spa, but there others that are better in a lot of categories. Others that do business the right way. I'm glad you enjoy your spa but but you quite simply do not have the exposure to other products and companies to make a comparison.
As you say, we are all entitled to our opinions. I'm not discounting your opinion.
Quote from: Sam on June 28, 2019, 02:23:04 pmQuote from: swilly1000 on June 28, 2019, 12:43:33 pmBoth of these analyses completely contradict the baseless claims made that Master has crappy insulation and is a power hungry inefficient tub. And what does Holgmi585281 get back for the effort he expended in his factual analysis? That he is a fake! Absolutely ridiculous. Those baseless claims and the dismissive rejection of his work are mostly certainly INVENTING BADNESS!!!!!FYI my other favorite is that Master Spas are really noisy. What a joke.Except that he already said it's not fully filled with foam and all of the top brands generally listed on here are indeed fully foamed without the gaps that he is seeing. If he put fully foamed spa like a hot spring or Artesian in place of that master spa I guarantee it would use less energy. And no disrespect but you and he have significantly less experience and data to compare it to other brands so while the spa may be good for you, what exactly are you comparing it to?I've been in the industry over 20 years. I've sold master spas. I've been in master spas. I've got the same experience with another 8 or 9 other brands. I rate most of them above master spas. Their cabinets are crap and they are louder than other spas. I've seen it first hand. Their ecopur filtration system is worthless.So here we have:less insulationcheaper flimsy cabinetslouderworthless filtration systemshady business practicesAnd while their top models have powerful jets, they are just off the shelf CMP jets. Other companies jets are designed to work within and for their systems and offer a better feel in many cases.So as stated many times over. Master makes a perfectly fine spa, but there others that are better in a lot of categories. Others that do business the right way. I'm glad you enjoy your spa but but you quite simply do not have the exposure to other products and companies to make a comparison. Sam i am here you know, does it make it less real to you if you ignore my presence lol. You need to get a grip and find a career that you enjoy. This career choice has made you very bitter . In my career there are many differences in how things are done. What we do not do is ever slag off the competition. It makes one look unprofessional. Just listening and reading of the hate im surprised anyone would buy a hot tub of you . I certainly wouldnt..If i had said it was fully foamed you would have hit me with aaaah the pipes are all covered so any problems it would cost a fortune to repair lol. There is absolutely nothing flimsy about the panels, its definitely not loud and the filtration keeps my water sparkling and clean. Maybe you moved jobs because there was more money in repairing the other spas. Where are the Master Spa repair help questions on this ancient forum eh .