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Looking to purchase tub from out of state dealer but only 35 miles away and my questions regard contract. After reading many horror stories contract seems pretty vague price delivery steps cover lift chems. No mention of set up even though assured they will. No mention of warranty,service,service charges,time frame of service,compensation for tub down time if excessive. Seems contract and not just this one others as well, intentionally vague but when an issue arises it's the first thing they reference in their best interest because they do it so often. Any help on specific issues to have addressed in writing before signing and making payment? Also are a good blanket over water worth it to preserve cover and insulation? Thank you
Thanks for your response it was very helpful. I believe you to be a man of integrity and would buy from you in a heartbeat.I find it interesting you were the only one to respond. after viewing numerous posts on benefits of buying local it seems that after purchase responsibility for problems falls to manufacturer. All comments on buying from big box stores or master are hollow when local dealers put nothing in contracts about their responsibility after purchase.as long as their is good local service and have a tub that doesn't. Have proprietary parts I should be fine. Going to buy a master spa and feel very comfortable about it. Thanks again
I have looked at arctic,artesian,caldera,jaccuzzi,hot springs,sundance,signature,coast,marquis,American whirlpool,bullfrog,nordic, and all are more expensive than master healthy living 7 or twilight 7.25 by 2000. The only ones that even compare are coast,marquis signature,and artesian island elite and all are well over 10k.do not see any better jetting,shell,warranty or insulation in any. Filtration I'll give to coast. Structure to bullfrog.
Yes I have wet tested jaccuzzi,marquis,bullfrog,Caldera,artesian and hot springs.did not see or feel any jetting that was impressive enough to justify prices.bullfrog was good but no feet jets and to replacing spa packs is expensive. Marquis and artesian were also good but not 10 to 12k good.haven't found anything inferior about a master spa compared to the others mentioned. I have read negative posts and reviews of master spas but also have read negative views and posts about every brand I have mentioned. I beleive if spa is well built with good parts that can be easily accessed from anywhere vs a spa that can only use their parts and are not as well built then to purchase would be asanine. Why do these companies build spas with proprietary parts in the first place? It isn't for the consumers benefit and that right there tells me their bottom line is their main concern not quality or customer service. I have read many posts and reviews from many dealers who seem to genuinely care about their product and customer service and can't understand why some others would carry a product with inferior build,jetting,insulation and parts except to screw consumer for money. And maybe posting negative reviews and comments about companies that put money into spa and don't use proprietary parts which ultimately screws consumer.