I did indeed talk to the local Hotspring dealer and they were very helpful. I was advised that they keep the Ozonator connected when they sell the ACE System for a double effect with the water cleansing and their custoemrs love the water quality. I was also advised contrary to my discussion with Hotspring Customer Service that they need me to get a low chlorine residual on the test strips. He instructed me to shock with 1 cap of dichlor and raise the ACE setting from 3 to 5 and monitor it over the next 5 days. He said based on the treated well Water ( soft) I had a case of chlorine block from the initial setup and I had to break that with shocking ‘super chlorinating ‘ and a little more from the ACE. I was advised once I get a chlorine residual reading for 2 or 3 days I can set the Ace back to 4 and watch it to ensure the chlorine residual holds. I will see what happens now over the next few days.
