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Which leads to the hot tub. It's driving me nuts. At this point it seems like the only real options are 1) the pump that wasn't replaced 2) the board or 3) the heater (which is unlikely since it heats fine and maintains temp well). Am I off here? The tub has no additional accessories besides the LED lights. No OZONE, circ pump, Bluetooth, stereo or anything. Just the basic tub with LEDs (which work fine).
Quote from: gmdodt on March 28, 2018, 11:09:08 amWhich leads to the hot tub. It's driving me nuts. At this point it seems like the only real options are 1) the pump that wasn't replaced 2) the board or 3) the heater (which is unlikely since it heats fine and maintains temp well). Am I off here? The tub has no additional accessories besides the LED lights. No OZONE, circ pump, Bluetooth, stereo or anything. Just the basic tub with LEDs (which work fine).3) even though it heats fine it could still be the heater. Ohm tests on the heater are difficult. You will need the ohm reading of a new heater first. And the directions on how to ohm test your heater. This is done with power off. See if your dealer can help you here.1) the pump that wasn't replaced, 2 speed main pump or aux? When your using the tub turn it on and off several times see if that initiates a trip.2) I am leaning to board.
Sounds like it was the 2 speed main pump that was replaced. Thats good.
Quote from: Tman122 on March 29, 2018, 06:23:57 amSounds like it was the 2 speed main pump that was replaced. Thats good.Yes, I went outside this morning and confirmed that. In my mind, the other pump causing the trip isn't logical since its never used outside of the tub being manually used. Is that a correct assumption?Which leaves the heater and the main board as the likely culprits...
Quote from: gmdodt on March 29, 2018, 10:12:26 amQuote from: Tman122 on March 29, 2018, 06:23:57 amSounds like it was the 2 speed main pump that was replaced. Thats good.Yes, I went outside this morning and confirmed that. In my mind, the other pump causing the trip isn't logical since its never used outside of the tub being manually used. Is that a correct assumption?Which leaves the heater and the main board as the likely culprits...That is a fair assumption, however......on your model tub does the second pump purge for 30 seconds or so before each filter cycle?
I want everyone that visits this forum to know and understand that diagnosing problems via internet forum is difficult.Being a good tech has more to do with figuring out whats wrong than anything else. Techs have a huge advantage over any do it yourself homeowner because they can keep a supply of parts that they can replace in any tub to see if it fixes the problem. Replace a part run the tub if it doesn't fix the problem switch to the old part and switch another part.I have a ton of parts left over from my days as a repair dude. 8-10 boards most like new. 10-12 pumps all functioning some 2 speed some single both 56 and 48 frame. Heaters, I don't even know how many I have an entire shelf full in my garage. Top side controls a few small circ pumps, filter housings, jets both fronts and backs, valves and miles of hose, tube, pipe, fittings and......ugh I need to sell this stuff.And as tubs get more complicated my odds of figuring out the problem, especially through an internet forum gets harder.Ultimately your tech is right, you may have to wait for the problem to get worse.
Tman, or anyone else...the tech that came out somehow got into a service/setup menu on the top controls. Does anyone know how to access that? Also, what happens if I push the "setup" button on the main control board?
Tubs should have an on board PC and port for diagnosis. Like a car.
Quote from: gmdodt on March 30, 2018, 09:22:13 amTman, or anyone else...the tech that came out somehow got into a service/setup menu on the top controls. Does anyone know how to access that? Also, what happens if I push the "setup" button on the main control board?On the main board there is a black button about 2/3 of the way on the right hand side. Push that in for a couple seconds and it puts the tub into service mode