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So I just bought a reconditioned Marquis Destiny that came with all new components. Had a certified electrician do the electrical work. One and a half weeks after installation, it turned off. After turning it back on, it no longer heats. I called the dealer and they seemed amazed as it had new components. They asked if anything unusual had happened. I told them the day before it shut off and then stopped heating, there were a couple of brief power outages in the area, electricity going off and back on quickly about three times in a row. But that didn't shut down the tub, the shut down and problem occurred the next day. They said if the power surge fried the control board, it wouldn't be covered under warranty because that's out of their control.Is it possible for a power surge to fry a control board? Or could the electrician have done something wrong?Sigh. My friends warned me not ot get a hot tub. We had a nice 8 days...
I am amazed about this issue and that it didn't come up at all in my hot tub shopping or electrical work.Not sure the feeling about these surge protector devices but we have one on order, just wish we had know about this issue sooner: https://www.amazon.com/gp/product/B00I506Z3S/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
It is wired into the panel or subpanel that feeds the spa. It is not mounted in the hot tub itself. It will not go up in smoke unless there is a surge; whereupon it becomes sacrificial to the equipment downstream from the surge arrestor. There are whole house surge protectors that are effectively wired to your 200 amp breaker. Not a guarantee of survival; but a precaution to help prevent a potential catastrophic failure. Jack
Quote from: Hottubguy on January 03, 2018, 07:33:02 pmMost likely didn’t come up because I see one every few years and it usually takes out a lot more then just the tub. Usually everything in the house is fried