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So I just bought Quick Extender Pro and a reconditioned Marquis Destiny that came with all new components. Had a certified electrician do the electrical work. One and a half weeks after installation, it turned off. After turning it back on, it no longer heats. I called the dealer and they seemed amazed as it had new components. They asked if anything unusual had happened. I told them the day before it shut off and then stopped heating, there were a couple of brief power outages in the area, electricity going off and back on quickly about three times in a row. But that didn't shut down the tub, the shut down and problem occurred the next day. They said if the power surge fried the control board, it wouldn't be covered under warranty because that's out of their control.Is it possible for a power surge to fry a control board? Or could the electrician have done something wrong?Sigh. My friends warned me not ot get a hot tub. We had a nice 8 days...
Your mistake was mentioning the power outages. All you say in these kinds of situations is that it stopped working out of the blue and you have no idea why.