Welcome to our forum.
I'm curious what you didn't prefer about the Envoy? I'm also interested in a Hot Springs, considering the Envoy, but have also been warned about the shell issues, problems with the moto-massage, among other things.
I don't know what to make of it all, but perhaps the helpful folks on this site will help us sort this out. Hopefully this doesn't stir things up too much but,I was told:HS can't fiberglass their shells due to EPA regulations where they are located
so they use a high density foam that is not nearly as strong, thus more prone to crack.
The cracks are not only problems astehtically, but will leak.
BTW, I have not heard any of this from a HS owner yet.
Also: I 've been told about problems with their Everwood cabinets fading. The HS dealer said that they sell a product (Everwood Stain Kit) to maintain the cabinet. I'm not sure if other cabinets need this maintainance as well. Also was told that the panels have peeled in the sun.
Been told that HS has as many or more problems with their spas than anyone out there
and that the maintenance cost will be higher over time due to the high cost of replacement parts.
I've also been told repeatedly by many many folks, including HS owners, that HS takes really good care of their customers, so not to worry and get the spa you like best.[/quote True. As a dealer since 1985 I can attest to the fact that they cover me well, and they cover you well.QuoteI think the Grandee is a great spa, and sometimes I think we can overanalyze these choices. This forum provides us with much great info, but remember, you've got a great dealership to work with, which IMO means alot as well.
I think the Grandee is a great spa, and sometimes I think we can overanalyze these choices. This forum provides us with much great info, but remember, you've got a great dealership to work with, which IMO means alot as well.
ChasThanks for your response. Maybe you can let us know about what HS philosophy is concerning all the changes made in the past few years that Stuart mentioned?
What kind of changes? I know the Envoy is a totally new design and I love it....I seem to remember the lounge was just the right size for me.
Anyway, I'm just curious. Thanks again.IonHeaven