Welcome to our forum.
I have to admit, I too will tell a salesperson "I'm looking at Cal Spas," - or whatever - just to get them going. But hey, if I'm standing in front of a Cal Spa, looking at it, I'm not lying....I have learned some amazing things about HotSpring by listening to a competitor.The best one was a group of show-team sales people who were telling people that I wasn't at the fair that year because I had gotten kicked out for bad business practices. They were among the few people in this world to hear me get really upset, and almost scream. Then they wanted their brochure and written bid back....
Dealers on this board forgive me, I wasn't honest with him, I just said we were looking at tubs and wanted to guage what he had to said vs what I already know.