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Thanks for the info. I also could not find any warranty information on the Hydropool website. It appears to be completely based on the dealer rather than the company which seems very odd to me. I have heard people say that algae can build up behind the seats of the Bullfrogs. One individual stated it used to be a problem but has since been fixed. Are you familiar with this problem at all, or what solution they used to fix it? So many things I hear I swear are competitors trying to trash talk other brands. It is so hard to try to sift out the facts.
Quote from: Tilvanth on April 06, 2016, 03:51:54 pmThanks for the info. I also could not find any warranty information on the Hydropool website. It appears to be completely based on the dealer rather than the company which seems very odd to me. I have heard people say that algae can build up behind the seats of the Bullfrogs. One individual stated it used to be a problem but has since been fixed. Are you familiar with this problem at all, or what solution they used to fix it? So many things I hear I swear are competitors trying to trash talk other brands. It is so hard to try to sift out the facts.grasping....Bullfrog is VERY hard to sell against, that hasn't been an issue in over 3 years but competitors have nothing else to grasp onto so they still try that "line"....it's truly a non-issue. they added circulation jets into the JetPaks so all the water is circulated now.As far as Hydropool the warranty thing is very weird, I remember selling their swim-spas and the warranty was very clear and even printed in the brochures I believe, but I'm definitely not buying the "its based on each individual dealer" line at all...why would all the top premier spa manufacturers in United States (Hot Spring, Sundance/Jacuzzi, Marquis, Bullfrog, Caldera, etc) make there warranty easily accessible on both there websites and in certain brochures but not Hydropool? if there warranty was truly "the best" it would be printed all over the place, doesn't make sense, to me anyway...just my .02
Quote from: BullFrogSpasMN on April 06, 2016, 05:30:05 pmQuote from: Tilvanth on April 06, 2016, 03:51:54 pmThanks for the info. I also could not find any warranty information on the Hydropool website. It appears to be completely based on the dealer rather than the company which seems very odd to me. I have heard people say that algae can build up behind the seats of the Bullfrogs. One individual stated it used to be a problem but has since been fixed. Are you familiar with this problem at all, or what solution they used to fix it? So many things I hear I swear are competitors trying to trash talk other brands. It is so hard to try to sift out the facts.grasping....Bullfrog is VERY hard to sell against, that hasn't been an issue in over 3 years but competitors have nothing else to grasp onto so they still try that "line"....it's truly a non-issue. they added circulation jets into the JetPaks so all the water is circulated now.As far as Hydropool the warranty thing is very weird, I remember selling their swim-spas and the warranty was very clear and even printed in the brochures I believe, but I'm definitely not buying the "its based on each individual dealer" line at all...why would all the top premier spa manufacturers in United States (Hot Spring, Sundance/Jacuzzi, Marquis, Bullfrog, Caldera, etc) make there warranty easily accessible on both there websites and in certain brochures but not Hydropool? if there warranty was truly "the best" it would be printed all over the place, doesn't make sense, to me anyway...just my .02Hydropool is 7 structure, 5 shell, 3 equipment. At least that's what my competitor claims. I would buy a bullfrog before coast or hydropool any day. When I loose deals to bullfrog I get upset but only because the sales guy did a better job then me. When someone tells me they bought a hydropool I get pissed because I know they bought a inferior product.
Thanks for the input guys. It is so hard to get a good fix on quality of make. I have researched a ton of different products online. I have never had anywhere near the difficulty finding clear answers and reviews as I have for hot tubs. If you wouldn't mind answering a few more questions I would appreciate it.I have heard that pillows wear out quickly, build up contaminants and generally aren't a very good idea. That being said I see that many manufacturers use them. Is this another of those problems that have been fixed and I am just looking at old comments? Pillows from any manufacturer are going to be a very limited warranty, sometimes only warrantied through the "delivery date" others are 60, 90 days, etc. take care of your water-care and your pillows will have no problem lasting 5+ years before they need to be replacedWhat chemical system do you recommend for keeping the water clean. I am aware of chlorine, bromine, salt, and some natural alternatives. Do they all pretty much work the same and it's just a matter of what you want to spend or perhaps smell? depends on soaking habits, # of user regularly, etc. we sell approx. 35% salt, 35% bromine, 25% standard chlorine, and 5% other like "BaquaSpa", etc. although depending who you ask those numbers will vary greatly dealer to dealer, again it mostly comes down to what system will work best for you and your habitsI was trying to design a Bullfrog on their website, and while an R8 is listed in the all models section, it is not available to customize. Is this a glitch or is there no longer a model R8 available and it simply has not been taken down from the site yet? Actually the opposite, March/April is when most manufacturers are updating websites, printing new brochures, etc and the R8 is a brand new model this year so that is why there is a glitch I assume, the website will most likely be changing to reflect everything in "2016" in the next couple weeksDo you feel an upgrade from the R series to the A series is worth the extra cost in terms of quality and effectiveness, or is it more of a prestige/cosmetic difference? We don't care much about fancy lights or other features that serve no practical purpose...The A offers an extra JetPak, touchscreen control (option), "better" pillows, exterior 4 corner lighting, 2 aux. buttons to control jets from inside the tub...the R is more value driven but still built the same way so it offers a little more overall "value"
I have heard that pillows wear out quickly, build up contaminants and generally aren't a very good idea. That being said I see that many manufacturers use them. Is this another of those problems that have been fixed and I am just looking at old comments?
What chemical system do you recommend for keeping the water clean. I am aware of chlorine, bromine, salt, and some natural alternatives. Do they all pretty much work the same and it's just a matter of what you want to spend or perhaps smell?
I was trying to design a Bullfrog on their website, and while an R8 is listed in the all models section, it is not available to customize. Is this a glitch or is there no longer a model R8 available and it simply has not been taken down from the site yet?
Do you feel an upgrade from the R series to the A series is worth the extra cost in terms of quality and effectiveness, or is it more of a prestige/cosmetic difference? We don't care much about fancy lights or other features that serve no practical purpose.
Sorry, not sure how to do the nicely laid out quoting that you guys have been doing.
In regards to the pillows I didn't mean added ones like those. Had never even heard of them. The ones I was talking about that I have seen are all built directly into the tub. In the hydropool tubs they had a built in waterfall going through the pillow, I believe the the Bullfrog also have padding or a pillow at the top of the jetpacks that lock them in place.
I sort of thought that maybe the water chemicals was a personal taste thing. If we have a pool that uses chlorine should that factor into our decision on what to use for our hot tub? I have heard if people use different system and people go from one water to the other it can end up causing problems with the water and equipment.
From what I have found the shell is the same for R or A. So they just warranty it longer in the A even though it is made from the same materials in the same way?
Also, I had heard that ABS isn't as good for backing the acrylic as fiberglass is. Is that not true or again just a personal preference issue?