I have a friend that's been doing a local road show there for months. Not spas though. My info is from her. I've personally known people that try to take something back, and because it was a "road show" item, Costco wouldn't take it back. But I've also seen vast differences from one store to another (one store absolutely refused a refund for socks saying it was normal wear and tear, the one down the road ran the refund no questions asked).
