Welcome to our forum.
We're shopping for our first hot tub and went and wet tested yesterday all but the Pulse (we tested the Hot Springs model that is very similar but with a lounger and we are not lounger fans). We fully anticipated going Hot Springs but, while we liked the moto-massage bit on the higher-end Hot Springs, found we liked the jets on the Caldera a bit more and loved the jets on the Jacuzzi. We like the filtration system on the Hot Springs more (although in the model we tested it did have 2 dead flies floating around) and they have a great reputation, but we also like the all enclosed pan on the Jacuzzi as we back to some wild open space so we do get critters that might like to take up residence like rats, snakes, and squirrels (probably not at the same time) and I thought the dealer was a bit more open, showing us all the ins and outs of the motor system and so on (the other dealer swore a salt water system part would last 5 years, the other dealer said 2 and research backs up 2-3 yrs). From our research, it seems they are pretty close in terms of features and reliability and we are lucky to have two dealers nearby that have great records and long-standing presence. Also, we're looking at an all-in price of around $10k (with the cover, lift, stairs, and start-up chemical set) for 2015 models -- the prices are similar between the 2 dealers. Any insight as to which is "better" or does it come down to personal preference? Thanks!