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Quote from: Jacuzzi Jim on September 30, 2015, 07:04:37 pmQuote from: JBarrett on September 30, 2015, 08:00:01 amBoth dealers are in town (London, ON) - Bullfrog has techs on staff and available at regular business hours. Jacuzzi's tech dept is out of Kitchener (approx 1hr away) and I suspect they only service London once every week or two dependant on service needs. I'm somewhat nervous about Jacuzzi not being the same reputable name they once were before they were bought and sold several times over the last decade. Hoping someone like Jacuzzi Jim might shed some light on this. I would rather see you buy a Bullfrog That being said Jacuzzi is still building a great spa, the issues I have is dealer support which has been really lacking, and parts shipments taking forever to get. Quality still seems to be very good. Jacuzzi and Sundance as well as Hot Springs are losing floor space to Bullfrog spa's. I know Jacuzzi and Sundance are not really very happy with that right now. And yes we are Bullfrog only with one Jacuzzi J-325 in stock. I am curious where Hot Spring, Sundance and Jacuzzi are losing floor space (other than with you). I know in our neck of the woods they took space from Marquis.
Quote from: JBarrett on September 30, 2015, 08:00:01 amBoth dealers are in town (London, ON) - Bullfrog has techs on staff and available at regular business hours. Jacuzzi's tech dept is out of Kitchener (approx 1hr away) and I suspect they only service London once every week or two dependant on service needs. I'm somewhat nervous about Jacuzzi not being the same reputable name they once were before they were bought and sold several times over the last decade. Hoping someone like Jacuzzi Jim might shed some light on this. I would rather see you buy a Bullfrog That being said Jacuzzi is still building a great spa, the issues I have is dealer support which has been really lacking, and parts shipments taking forever to get. Quality still seems to be very good. Jacuzzi and Sundance as well as Hot Springs are losing floor space to Bullfrog spa's. I know Jacuzzi and Sundance are not really very happy with that right now. And yes we are Bullfrog only with one Jacuzzi J-325 in stock.
Both dealers are in town (London, ON) - Bullfrog has techs on staff and available at regular business hours. Jacuzzi's tech dept is out of Kitchener (approx 1hr away) and I suspect they only service London once every week or two dependant on service needs. I'm somewhat nervous about Jacuzzi not being the same reputable name they once were before they were bought and sold several times over the last decade. Hoping someone like Jacuzzi Jim might shed some light on this.
That being said Jacuzzi is still building a great spa, the issues I have is dealer support which has been really lacking, and parts shipments taking forever to get.
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Topic: Jacuzzi (Read 9674 times)
