General > Beating a dead horse

Vortex spas My experience good bad and ugly? Please read and respond

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Jacuzzi Jim:
  I do not know that much about Dynasty,  no dealer has ever been around us.    I have seen them at trade shows though and they seem to be ok.    Least you are dealing with a company with a long standing.   Same with the other spa, if you buy through HD again there is a leg to stand on..

  As far as issues, the shell would probably not be an issue, hard to say.   Equipment wise my guess would be they are using Balboa, which is a well known brand with a huge following amongst spa builders.  In my opinion the dealer is more important than the spa itself.    How long has the dealer been around, ask for some references of folks that have bought from them.    A spa is only as good as the dealer that can take care of it or help you if you have an issue.   Not something you are going to get from Vortex.    You say you have the money back that's a good thing, and probably why they are ignoring you.   

Tman122:
I think Dynasty makes a fine upper middle of the road tub. wmccall had one for 8-10 years didn't he? Held up good. Standard off the shelf Balboa/Gecko/Waterway guts.

But we don't want to hijack this thread. Start another narrowed down thread.

wmccall:

--- Quote from: frustrated on January 28, 2015, 05:54:56 pm ---
Dynasty I can buy from local "dealers".  Is Dynasty complete crap?  Are they poorly designed, poorly built, use poor components?  What are the typical issues? 

Thanks

--- End quote ---

My 2002 Dynasty was poorly designed in someways.  It had controls that did nothing and jets that no power came out of.  It used average run of the mill components.  I did however find that after my dealer closed, the Customer Service Department in TN was terrible and got worse as the years went by. 

nfree:
BIG UPDATE

I wrote this forum, most people bashed Vortex BUT<

today they emailed me and have resolved their shipping problems, they tell me i can have my spa by March 6th (or so)

So I have already done the charge back on my visa so they have offered me to pay upon delivery.

He has indicated that he will fly to Calgary to personally see this deal through.

Just thought I started this thread and would carry it through to the end (I really thought this was a dead horse, we will see)

Thanks for all the interest I will update again when I have more news

Tuco:

--- Quote ---But with all the bullsh!t in this industry, it's very hard for a consumer to determine which company is worthy of your dollars, and will stand behind what is a quality product. 
--- End quote ---

I second this!  Even with a friendly local dealer and leading brand name, we are having a heck of a time getting what should be a simple warranty repair completed. So far our requests have gone unanswered (for a month). Literally no response. So you can buy locally and get screwed just as bad as buying from a company like vortex.

It looks like you made progress with your order, I hope it works out for you. 

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