General > Beating a dead horse

Vortex spas My experience good bad and ugly? Please read and respond

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Jacuzzi Jim:
  Waiting on a vortex spa for as long as both of you have is crazy, let alone looking to spend 17,000 on one.  I will leave it at that.   ::)

frustrated:
Tman, Jacuzzi Jim -

I feel that your posts here are quite judgmental.  Did you actually read what I wrote?
(1) the Vortex product design fits my needs the best
(2) I have limited options available to me where I am
(3) local technicians who have serviced Vortex product have opined that since they use Gecko and other commonly available parts, service/repairs are straightforward
(4) I would only complete this purchase if there was enough of a discount that I can take the risk of a unreliable warranty

I am not in a super-active, super-competitive market for swim spas.  Local dealers sell (but no one stocks, so you are ordering untested and unseen, just like Vortex) -

Dynasty Spa - everyone other than Dynasty Spa tells me they suck.  Reviews also suggest this.  Largest single cavity is 17', street price here of $25,000.
Canadian Spa Company - everyone other than Canadian Spa tells me they suck.  Almost no reviews.  Largest is 16', street price here of $25,000.
Master Spa - everyone other than Master Spa tells me they suck.  Reviews also suggest this.  Largest single cavity is 18', and the MP model is almost $40,000 street price here.
Hydropool - everyone other than Hydropool tells me they suck.  2nd best design for my needs, after Vortex.  Largest single cavity is 17', street price here is almost $40,000.
Coast Spa - everyone other than Coast dealer tells me they suck.  Largest single cavity is 16'.
Trevi - rebranded Dynasty, which everyone tells me sucks.
D1 - At over $40,000, in a different price league than most others.  Beautiful to look at, but design isn't really what we wanted (only one spa seat).  I haven't asked anyone else about them, so no one has told me they suck.  But if I ask, I'm sure someone will tell me they do.

It's easy for you guys to sit back and suggest that anyone who buys Vortex is an idiot, but as I hope this illustrates, it's not a simple decision for someone who doesn't repair spas to make in a market with limited options.  Also important to consider is that half the hot tub/spa dealers in town have restructured or gone bankrupt in the last 5 years, so whether you actually have your local dealer to back you up and provide support is quite questionable.  This, combined with my CC's fraud policy, encouraged me to take a flyer on Vortex.  And if I can get a deal on it, I will still reconsider it today.

Since you are the experts, what would you suggest as the #1, 2 and 3 choices here?  Cost needs to be a consideration, as there is more than a 200% increase from the cheapest to the most expensive ones.

frustrated:

--- Quote from: Levelheadsteve on January 26, 2015, 11:22:47 pm ---Whenever I visited hot tub dealers, none of them bashed other brands or dealers. None of them even bashed the Master Spa dealer I told them I had visited.  I find it incredible that anyone who has been through this is still willing to let Vortex try and make it right.  Fool me once...

--- End quote ---

Well Levelheadsteve, clearly you don't live in the same market as me.  See my previous post, and explain to me how layman is supposed to decide.

Tman122:

--- Quote from: frustrated on January 27, 2015, 09:37:48 pm ---Tman, Jacuzzi Jim -

I feel that your posts here are quite judgmental.  Did you actually read what I wrote?
(1) the Vortex product design fits my needs the best
(2) I have limited options available to me where I am
(3) local technicians who have serviced Vortex product have opined that since they use Gecko and other commonly available parts, service/repairs are straightforward
(4) I would only complete this purchase if there was enough of a discount that I can take the risk of a unreliable warranty

I am not in a super-active, super-competitive market for swim spas.  Local dealers sell (but no one stocks, so you are ordering untested and unseen, just like Vortex) -

Dynasty Spa - everyone other than Dynasty Spa tells me they suck.  Reviews also suggest this.  Largest single cavity is 17', street price here of $25,000.
Canadian Spa Company - everyone other than Canadian Spa tells me they suck.  Almost no reviews.  Largest is 16', street price here of $25,000.
Master Spa - everyone other than Master Spa tells me they suck.  Reviews also suggest this.  Largest single cavity is 18', and the MP model is almost $40,000 street price here.
Hydropool - everyone other than Hydropool tells me they suck.  2nd best design for my needs, after Vortex.  Largest single cavity is 17', street price here is almost $40,000.
Coast Spa - everyone other than Coast dealer tells me they suck.  Largest single cavity is 16'.
Trevi - rebranded Dynasty, which everyone tells me sucks.
D1 - At over $40,000, in a different price league than most others.  Beautiful to look at, but design isn't really what we wanted (only one spa seat).  I haven't asked anyone else about them, so no one has told me they suck.  But if I ask, I'm sure someone will tell me they do.

It's easy for you guys to sit back and suggest that anyone who buys Vortex is an idiot, but as I hope this illustrates, it's not a simple decision for someone who doesn't repair spas to make in a market with limited options.  Also important to consider is that half the hot tub/spa dealers in town have restructured or gone bankrupt in the last 5 years, so whether you actually have your local dealer to back you up and provide support is quite questionable.  This, combined with my CC's fraud policy, encouraged me to take a flyer on Vortex.  And if I can get a deal on it, I will still reconsider it today.

Since you are the experts, what would you suggest as the #1, 2 and 3 choices here?  Cost needs to be a consideration, as there is more than a 200% increase from the cheapest to the most expensive ones.

--- End quote ---

I agree with you. But you shouldn't judge the quality of a hot tub/swim spa on how the dealer/s treated you or how much it cost. There's a lot of things that factor into value. No one suggested your an idiot.

I asked the OP why he/she considered it an excellent deal.

Jacuzzi Jim:
   I don't sugar coat things.   I read what you posted and I get it fit's your needs.  Doesn't matter what everyone here thinks or what you read on-line and or what info from service techs saying thats it's a decent product, probably is.   That being said YOU HAVE NO SWIM SPA!    Sorry if that is not what you want to hear, but it's a crap company, that wants your money and can't deliver a product.   Could be the neatest thing since sliced bread, but it's not on a truck and it's not in your yard, and your not swimming in it.   All it's done is give you grief for you and your wife I assume and here you are posting about it.       Honestly I would consider going to the local pool and swimming a few lapse.  I hope it works out for you money wise but if your still trying to get this deal to work not suggesting but impying your an idiot and I don't see it happening, just to many red flags.  But hey it's your money..

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