I'm personally not a fan of Master Spas. I know there are some happy customers. My personal opinion is that their insulation is worthless, even on their high end tubs. Their cabinet's are really cheap and insubstantial. Compare it to other manufacturers and you will easily see this. I was just trying to avoid talking bad about them in response to the original poster. Their business practices are definitely shady. If you like the tub and are confident in the dealer, you may be fine.