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Hi all, really glad there is a board here.After much research and trying to learn about these hot tubs, we went to the Calgary home & Garden show today and I feel like I got taken. Anyway the salesman was smooth, I told him I would like to see the model we were interested in buying, they did not have it at the home show. So he sent us down to World of Spas on Center St. I live in Calgary Alberta Canada.Dynastyspas, so I get home and start reading reviews on the internet about these spas, and there not very good, our model is the Club series CLB7N, all in we paid 7344.75, put 1,500 dollar deposit on our Mastercard, so do we try tomorrow and make a stop payment or do any of you have any feed back on these spas or this company. Also at the show the guy said it had a 5.5 KLW heater. At the store he said it has a 4 KLW heater, I told him the guy at the show said 5.5, he went and looked and said yes its a 5.5, but you look on the web site and it says 4 KLW heater, am I going crazy here for nothing ? this might be a good tub ? I thank you so much in advance, all of your experience is invaluable Ramone & KathyThanks again