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Have you gotten Jacuzzi's attention? If not give them a call, send them and e-mail, go on their facebook page and leave a message asking for help... I'm sure they'll listen but sometimes its the squeaky wheel...
Quote from: Spatech_tuo on June 27, 2013, 04:39:23 pmHave you gotten Jacuzzi's attention? If not give them a call, send them and e-mail, go on their facebook page and leave a message asking for help... I'm sure they'll listen but sometimes its the squeaky wheel...We have not tried to get Jacuzzi'a attention yet. I guess we will wait to see what next week brings. If it seems that the dealer is giving us the run around, then Jacuzzi Canada will be next.
If I were a part of Jacuzzi, I'd be trying to settle this, knowing what kind of publicity they are getting here. These forums can make or break a company if things get too far into that unacceptable range. This issue along make me very glad I went with Hot Spring rather than Jacuzzi. Pay that kind of hard earned money and then get treated like this.
10th day. Unless it was fixed yesterday and we have not been informed. It will be 2 weeks on next Tuesday.