Welcome to our forum.
Talking to dealers about service issues and manufacturer reps about changes in shell materials, insulation products and components.
Jim, What is your opinion of Aristech acrylics?
I respect the fact that many of you have so many years of experience in the industry but I fail to see how your opinions would help anyone considering this brand of tub if you have absolutely ZERO experience with this company or these particular tubs. If you are a Hot Spring expert and I was in the market for a Hot Spring tub I'd value your opinion but in this case you have done nothing to educate me on what this tub is or is not and how could you if you have never even seen one. I suppose you could take my original post and say SEE, THEY SUCK... bully great. How is that educating? If my original post helps the company improve isn't that what it's all about? Oh wait. I was schooled, these blogs are really about dealers having a place to bitch at each other. LOL That did make me laugh. Consumers read this stuff. If you want to sell more tubs you may want to show them you have a genuine love for the industry instead of a narrow view of your own bottom line. That all being said. If any of you "dealers" and especially any consumer want to know anything about MY tub just ask me. I would be glad to tell you about my experience although I think I've covered it pretty extensively in here. Come spring I'll make my own video so that there is more information out there for other consumers. I really don't care what a dealer thinks. What I care about are 1) the thing runs properly and so far... not a single problem 2) if I do have a problem the seller honors the agreement and makes things right... which so far they have 3) that I have a great experience with the product I purchased... been in it pretty much every night for 6 mos. No tub has ever kept me so satisfied to be honest 4) and this is purely an indulgence but I like the wow factor when people come over and see it or use it... and that has been more than the case. The comments have been great! So I think I'm done coming back to this thread because, to be honest, I'm not getting any useful information from the experts. I'd find more reviews from other consumers more helpful. It's been real! (really eye opening)
Even if they are just like any other spa company or even a copy cat company, WHO CARES?
You know how many shells and or structures we have replaced in the 13 years of selling spa's, Artesian, Jacuzzi, Cal-spa and Freeflow? One spa actually enough said, and that was a freeflow roto-mold because the lady was 300+ lbs wearing on it getting in and out. Shell failures in the world of "high end" or low end for the most part spa's is almost non existent. I will comment on your jet warranty, be it waterway or whatever you use there are only so many, 5 years is very good, for what a jet cost a dealer why not. Jets over the years have gotten better and better so that's a plus for everyone. I looked at your website from top to btm, sure there is some information there but there is nothing that really convinced me your spa is any better than anyone else's in the middle range. It's says its a hybrid heater pump but it doesn't say how it does it, best guess is it's what cal-spa did with the plastic union with finger type things to increase friction as water passes by. It says the spa adjust to different climates but that's BS because a spa really can't do that. It also says it adjust to account for different power demands, which is nothing but being able to adjust filter cycles, pretty much all spas do that to some extent. The heater info is all BS as most heaters really fail from either one electrical or 2 really bad water. Not because of the heater tube itself not being high grade 616 stainless or whatever that number is.. Lets talk ultra violet sanitation or mineral sticks again just another way to do it, it's not ground breaking stuff many are doing it.. Tell me I am wrong! Btm line is I could and others can pick your spa and the marketing BS apart and call it for what it is BS, but honestly any really good sales guy can pick his competitor apart. Really it's all marketing with every spa company, so I can't fault you on that some just have done it longer and better than most, Sure your gonna sell your couple hundred spa's a year and I hope you make a profit. And again I am sure you build a decent spa, but you are riding on the backs of what many other mnfgs already do and have so for a long time... And FWIW I have heard of a lot of spa's, I have never heard of yours and supposedly you have an outlet of some sorts in BC? I am an hour away from there and we get many a Canadians down here looking at our spa's to take back, I have yet to have one mention vortex. Be that as it may I wish you luck..