General > Beating a dead horse

VORTEX Spas from Canada

<< < (2/41) > >>

wmccall:
I deal with Inconel in my job (sp?)  So I found this:

Incoloy
From Wikipedia, the free encyclopedia
Incoloy refers to a range of superalloys produced by the Special Metals Corporation group of companies. They are mostly nickel-based, and designed for excellent corrosion resistance as well as strength at high temperatures; there are specific alloys for resistance to particular chemical attacks (e.g. alloy 020 is designed to be resistant to sulphuric acid, DS to be used in heat-treating furnaces with reactive atmospheres and many heat cycles)
Incoloy MA956 is made by a mechanical alloying rather than a bulk-melting process; it was studied for space reactor components in the JIMO project. It is difficult to weld and needs to be heated to 200C for cold-forming processes.[1]

Spoiledrotten:
Vortex Spa Canada,

Looks like you have all of the excuses you need to keep going. If that post is accurate about what happened, you are talking weeks, but the customer is talking about much longer periods of time. And I'm like he is as far as expecting someone to call when things aren't going as expected. That one story would be enough to keep me away. I'll also say that this experience is another good reason not to order something like this "online".
He did more than I would as far as fixing the damaged pieces. I'd have refused the shipment and gotten my money back or waited for the next shipment. I don't buy new stuff just to have something to work on/repair.

As he stated and with many products bought online, you pay for it and then you're stuck with it. Just my opinion and like that guy posted about his experience, word of mouth is important when you are selling to the public. I hope this works out for that customer. Sorry, but little sympathy to the "dealer" on this one. BTW, you are responsible for the delivery of the item unless you have the customer sign something stating the opposite. The vendor selects the carrier and pays negotiated fees to carry for you. You have to take responsibility!

This all might sound a little harsh, but you are the one that started with the poor excuses and pointing fingers at someone else for the product you represent.

Sam:
This thread speaks volumes of this company and should be a warning to any consumer looking to order online. 

Ryan VSO:
We are using Gecko in.xe & in.xm spa controller wich are made in Canada , you probably went on our Australian website. We have over 200 positive review about our product and 1 negative , even local dealers doesnt have that ratio so im fine with that . Like I said in my previous post it is our first year deliverying spas in the USa and our fifth year in Canada , we realize that U.S shipping company doesnt take care of our product the way Canadian company do this is why we are crating all our hot tubs going in the USA. This custumer just started his unit , he has been credited for the trouble he had. This is a 10,000 $ spa sold for 6,500 $ , he saved the commision going to the local dealer and im sure he will post his global experience after his first soak.
Vortex Spas is not only a online company , we actually have more than 120 dealers worldwide .

Ryan VSO:

--- Quote from: Sam on August 16, 2013, 12:07:35 pm ---This thread speaks volumes of this company and should be a warning to any consumer looking to order online.

--- End quote ---

We totally understand your frustration , wich brands are you selling in your store ?

Navigation

[0] Message Index

[#] Next page

[*] Previous page