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YES I AGREE 110%. THEY SCAMMED ME OUT OF $8,000. We purchased a hot tub from them this past Sun. at their traveling show in Roanoke civic center. 3 hours later we saw lots of bad reviews and called our credit card company to cancel. We called the salesperson and the home office in Richmond. Told them not to deliver it that we cancelled it. They called us everyday demanding to deliver it. Fineally by wed. we told them if they did we would press charges on them for trespassing. They delivered it Thurs. in the MIDDLE OF THE NIGHT! Sometime between 2am and 6am. AND its not even the right hot tub. this is a different model, and is full of dirty ice rain water. They just threw it inbetween the street and the curb public sidewalk in front of my house at the bottom of the hill in my front yard. We called the company, and a lady named Jackie hung up on us 4 times as soon as we told her our name. Our local Police tried calling them and they wont answer for them. The owner fineally called us and said its ours, its been delivered and were "stuck with it". Someone else named Matt called me saying "What gives you the right to think you can cancel it?" It has been a nightmare. DO NOT BUY FROM THEM, BUY FROM A NAMEBRAND REPUTIBLE COMPANY. NOT A FLY BY NIGHT COMPANY THAT HAS SCAMMED HUNDREDS OF PEOPLE OUT OF THOUSANDS OF DOLLARS. ALSO WE LOOKED AND YOU CAN GET A MARQUIS OR HOT SPRINGS SPA FOR THE SAME PRICE. I couldnt even imaging dealing with these people over warranty issues. I have 4 kids and 1 is only 2 months old. I have alot better things I could be doing rather than deal with this nonsense. They need to be stopped. I would be willing to get a group together to picket their shows, spread the word, social media, ect. Lets end this and hurt them in their wallet!!!MMKWA
We purchased a hot tub from them this past Sun. at their traveling show in Roanoke civic center. 3 hours later we saw lots of bad reviews and called our credit card company to cancel.
This is actually pretty simple. You never accepted delivery of it. You never signed the delivery receipt. As far as the credit card company should be concerned, it was never actually delivered.
if theres a restocking fee on the contact you will be liable for that fee , make sure you check it before taking legal procedure .