Leslie Neilson is PAID to like them. Coast Spas was founded by the same man that created Cal Spas. He did so with many of the same objectives in mind. Build a good looking tub, inexpensivly, market the hell out of it, and maximize proffit. Not a bad thing all in all, but there sems to be very little support in the warranty area. This is the same problem that has plagued Cal Spas for many years. I cannot recommend this brand.