Welcome to the forum! I'm the last person who should be giving you advise here, but we do have many more qualified people here who probably can answer. After being here 10 years, I have found that when poeple mention a brand of hot tub that I haven't heard of before, it usually is a regional brand that uses parts purchased from one of a few different sources. It may be a good idea to post a name, model number, or even post pictures of the control box inside the tub. It may be a common type of company, like Balboa that many of the experienced people here may recognize.