I can't comment on Home Leisure, but we LOVE our Viking 2 hot tub! Their service and support has just been fantastic. Have you called Viking to ask them for kicks? I've talked to them a few times about pre-purchase questions when we were shopping around, to post purchase tips from their tech support. I'd contact them directly, tell them where you live and ask them about Home Leisure or any other dealer nearby you that they would recommend. Here's their number: 616-248-7800.