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From what I have seen on message boards and such it is the dealers that pretty much run the boards and promote their products, I am not saying this is a bad board, but you do pretty much hear about the top 6 or 8 spa's. Does that make the rest of them that are not talked about bad spas? I think if they have been around for a few years and there were problems with them you whould see information about that on these type of forums. Look at the top of the page and see what is advertized...