Welcome to our forum.
Cal-spa actually builds a nice spa in my opinion and having sold against them for years I thought they were decent. Our issue with Cal as a manufacturer is getting parts from them! It is the most ridiculous thing I have ever seen from a company. Their rep on the internet is not the best but a lot of that stems from dealers not taking care of their customers which will intern say bad things about the spa and manufacturer but to me the dealer is who the customer should be pissed at. If the dealership you are buying from is going to take care of you I wouldn't worry, let the dealer handle Cal-spa. See if you can talk to some that have bought spa's from them, how long have they carried Cal? Vita I know nothing about.
Quote from: Jacuzzi Jim on March 26, 2012, 04:40:00 pm Cal-spa actually builds a nice spa in my opinion and having sold against them for years I thought they were decent. Our issue with Cal as a manufacturer is getting parts from them! It is the most ridiculous thing I have ever seen from a company. Their rep on the internet is not the best but a lot of that stems from dealers not taking care of their customers which will intern say bad things about the spa and manufacturer but to me the dealer is who the customer should be pissed at. If the dealership you are buying from is going to take care of you I wouldn't worry, let the dealer handle Cal-spa. See if you can talk to some that have bought spa's from them, how long have they carried Cal? Vita I know nothing about. Unless the dealer can't properly support the customer because the manufacturer isn't supporting the dealer which is the never ending story with Cal.In the end I think there are far better choices out there than Cal (IMO of course).