Welcome to our forum.
You said it the best, the HS Caldera dealers have been around forever. The others, not so much.
Well, we put a REFUNDABLE deposit down on the Caldera Kauai today after wet testing the Hot Springs Jetsetter. Jetsetter was nice, but we would really like jets on the legs and DH was a little cramped at the shoulders in the Jetsetter.Since the other dealer didn't have a Kauai we could wet test, we put a deposit on one he ordered yesterday in the colors we want. When it comes in, they will set it up, fill it up and give us a call so we can go try it out. If we like it, they drain it and deliver it a few days later. If not, deposit will be completely refunded.
and the dealer is being very fair with you on this.