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Hi...I agree with you wrote empolgation...what you are really dealing with is an example of poor salesmanship...I to found in my shopping that before showing the tub and its features and benefits many salesmen want to get into price.... and the special discount that applies for buying now or the like.... it is a short cut that many sales people take with the hope that it makes up for lack of product knowledge and how to professionally present their product...price does not matter if it is not the spa or whatever the product might be for you the buyer...