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Spatech_tuo,I think they did not think twice at the MSRP price, and signed on without hesitation. I might try them in a few weeks and see where things sit. I would really like to get that hot tub. I would love to tell them they grossly overpaid and my offer of $5000 is more than fair, however, that tact may offend them. I am finding that patience is the key when looking at used hot tubs..... it's too bad I am getting impatient.Thanks for the great conversation. I have no one else to talk to about this.