Welcome to our forum.
I just heard their ad again on the way to work. It says they "are ONE of the largest Artesian Factory Direct Outlets" in the nation.How many "factory direct outlets" does Artesian have?Does Sundance or Jacuzzi have factory outlets? I believe Markee (the forum member) works at a Marquis factory outlet store. Hopefully he can explain it so that it makes sense.I don't know of any HotSpring factory outlets.Terminator
Maybe its just the name they chose
I would think that the store has to be owned by the Mfg. to be factory direct not necessarily attached to the factory.
Please someone help me out here...but aren't we all "Factory direct dealers" here....I mean raise your hand if anyone is buying their spas from a distributor of some sorts....I think it is misleading but I guess we could all make the same claim of being Factory direct since we all buy direct from the factory.....Please do not think I am a advocate for making this claim but I just suppose we all could and as it was already said it does not mean much....