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Author Topic: Sundance Optimia 880 Water Fall lights  (Read 2547 times)

jbduffy1

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Sundance Optimia 880 Water Fall lights
« on: June 24, 2011, 08:02:43 am »
The LED bar has been defective twice since I purchased spa. Dealer fixed it once. But no I am being told that the part is under warrentee...but the labor is not. Where can I but the light bar..the internet doesnt really sell it...is this always going to be breaking? 

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Sundance Optimia 880 Water Fall lights
« on: June 24, 2011, 08:02:43 am »

ejf The Spa Guy

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Re: Sundance Optimia 880 Water Fall lights
« Reply #1 on: June 24, 2011, 02:01:30 pm »
see if you can get it from your dealer, and tell you will swap it out...he will probably request the old one back so he gets reimbursed for the part cost...
Falcos Home Resort award winning hot tub retailer,

NurseN2000

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Re: Sundance Optimia 880 Water Fall lights
« Reply #2 on: June 28, 2011, 10:50:14 pm »
the cameo i wet tested had a light out in the waterfall too, is that a common thing for the sundance 880 series?

Waterbug

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Re: Sundance Optimia 880 Water Fall lights
« Reply #3 on: June 28, 2011, 11:14:41 pm »
The LED bar has been defective twice since I purchased spa. Dealer fixed it once. But no I am being told that the part is under warrentee...but the labor is not.
How old is the tub ?  When was the LED bar last replaced ?  How long were the terms of the original warrentees ?  Have you contacted the manufacturer ?  Many times, a manufacturer will extend a warrentee for a known problem item, on an individual basis.  They won't publicise the problem, but may respond to indivdual customer complaints. 

Hot Tub Forum

Re: Sundance Optimia 880 Water Fall lights
« Reply #3 on: June 28, 2011, 11:14:41 pm »

 

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