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Hi its me again i wanted to ask about cal spa. i went looking in town and found cal spa spas. the salesman said that they were good and did a good job this year.Just wanted to know if Calspa is a good brand. please write back. thank you.
There are several happy owners here. They do make several good looking tubs. Here where I live a dealer sells them and Hot springs together.
After selling Cals for 7 or so months now I don't think they are all that bad. They have made some nice changes to the lines and the number of failures are not happening like I expected before taking them on. Most of the bad talk about them is fairly old stuff regurgitated over and over again in my opinion. A spa can always be fixed and it's up to the dealer to do it, and it's how they take care of the customer that makes it or breaks it. FWIW for those that don't know we have sold Jacuzzi for 10 years now and still do. I think they have become a nice price point spa to sell, considering Jacuzzi has done nothing to help us out in that regard! We have made many a sale that we normally would not have gotten.
With Jacuzzi it's only one way with most of their spa's Cal has endless options, almost to many in my opinion, If you didn't have a paper trail of what your customer has in his tub it could be confusing if he needs service down the road.
Quote from: Jacuzzi Jim on February 26, 2011, 06:35:53 pm With Jacuzzi it's only one way with most of their spa's Cal has endless options, almost to many in my opinion, If you didn't have a paper trail of what your customer has in his tub it could be confusing if he needs service down the road. But thats not a good thing IMO. In manufacturing one of the keys is to make things repeatable which helps make the quality controllable. When you give countless options with the idea the sales guy can sell it as "have it your way" it makes for 50 different ways for any single model to be made and that had been part of Cals past quality isuues IMO. If I've got a spa needing service I'd like to be able to call the manufacturer about the spa for service and feel good that they know all the parts used on that spa and how it was made. That has never been a strong point for Cal, especially in the days where they had 100+ model choices but its not the way to build in Quality IMO.