Author Topic: Moto Massage Problem - 06 HS Envoy (Read 17560 times)

Richs100 · « **on:** January 01, 2011, 02:41:00 pm »

Hi all

Recently I noticed that my Moto-Massage was not moving up and down any more. Yesterday, I took off the cover to inspect it. Water still jets out of the ends, but the small white line that runs between the jet lines is broken off as it enters the jet head.

Can just the white line be replaced or is the entire thing a unit?
How difficult is it to replace the jet unit if I have to?

Thanks and Happy New Year!
Rich

Hot Tub Forum · « **on:** January 01, 2011, 02:41:00 pm »

Spatech_tuo · « **Reply #1 on:** January 01, 2011, 07:41:01 pm »

Its very easy to replace but being 4 to 5 years old you really should just replace the entire unit rather than just the failed portion..

Richs100 · « **Reply #2 on:** January 02, 2011, 03:39:11 pm »

Thanks SpaTech.

I tried to see how the unit is attached, but since the tub is full of water, I couldn't tell. I guess I'll pickup a new unit and install it the next time I change the water.

Any suggestions as to the best place to get a good price on a replacement unit? It's an 2006 Envoy.

Rich

PS: If anyone has the part number for the unit, that would be a great help!

hottubdan · « **Reply #3 on:** January 02, 2011, 04:52:50 pm »

Is it single or double moto?

You can change with spa full.

Richs100 · « **Reply #4 on:** January 02, 2011, 06:31:21 pm »

It's a double moto-massage. When I had the grill off I felt around inside to try to see how it is connected at the back but couldn't figure it out since it was full of water.

Does anyone know the part number for the double assembly? That would help a lot. I'm going to try to search for some parts diagrams too.

Thanks,
Rich

soak-king · « **Reply #5 on:** January 03, 2011, 10:33:14 am »

Hey Rich,

I believe that is part # 70319. Quick question though, you have a 5 year warranty on that jet. Why not just let the dealer handle it for you?

Richs100 · « **Reply #6 on:** January 03, 2011, 03:18:31 pm »

I didn't realize the jets would still be under warranty. I'll call my dealer (but the service charge for the call may be more than the cost of the part!)

Thanks for the part number.

Rich

Richs100 · « **Reply #7 on:** January 05, 2011, 11:15:01 am »

Just an update:
Thanks to Soak-King's reminder of the warranty, I called my dealer who is coming out to replace the unit and fix a few other minor things we discussed before the warranty expires later this year. They are only charging $49.00 for the service call which is well worth not having to mess with it myself.

Thanks all,
Rich

soak-king · « **Reply #8 on:** January 05, 2011, 11:35:14 am »

Glad that worked out for you.

Symore · « **Reply #9 on:** February 10, 2011, 06:21:56 pm »

After doing a search on the web I found this thread. I have a 08 H.S. Grandee with the dual moto massage. On one side it has stopped working just like Richs100 described. My question is how do you remove the two main jet tubes. I removed the air tube but cannot figure out how to remove the other two tubes. It is below freezing here and I am working with the tube filled. Would like to remove it to inspect it to see what the problem is. Any advice will be greatly appreciated.
Thanks

Symore · « **Reply #10 on:** February 11, 2011, 11:07:55 am »

Well after searching this forum I found a thread that decribes how to take off the duel jets. Now I have to call the dealer to see if they will replace them and let me install it myself under warrenty.

soak-king · « **Reply #11 on:** February 11, 2011, 12:40:04 pm »

Good luck. Let us know how it goes for you.

Symore · « **Reply #12 on:** February 11, 2011, 12:49:44 pm »

Called the dealer and they said they will need to to install it. The good news there wont be a service charge. Well I will find either Mon. or Tues. how true this is $:-\$

Symore · « **Reply #13 on:** February 14, 2011, 09:36:18 pm »

Service guy was here this morning and replaced the jet and it worked after that. There was no service charge so I am happy about it was still coved under the warrenty.

soak-king · « **Reply #14 on:** February 15, 2011, 10:45:12 am »

Great!

Hot Tub Forum · « **Reply #14 on:** February 15, 2011, 10:45:12 am »

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