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Dealer wanted $145 to just come out and diagnose the tub. I think that is way to expensive. They should drop their fee to something reasonable like $50 if you have them repair the tub but they don't, they just add it on to the additional repair bill.I know, they have overhead and have to pay the tech, gas for the van and all that good stuff but $145 just to show up...I am going to stop fixing peoples computers for free! $50 minimum from now on just to look at it!
I bet if you bring the spa into their shop they'll drop the rate.
Quote from: Dr. Spa™ on November 01, 2010, 02:31:59 pmI bet if you bring the spa into their shop they'll drop the rate.That's exactly the point! They kind of got you don't they? And if they took my spa back to their shop I would have not been upset at the charge.@Bonibelle - I did call an independent repair person who was able to show up the same day. The independent wanted $100 for the service call so I saved $45 just on the call. @ Spatech_tuo - Both the independent and the dealer included showing up and 1hr of diagnostic with their fee. The board was $145, so total repair was $245.I would have probably gone with the dealer but they could not come out till Thursday and I was so frustrated that I wanted it looked at ASAP. However, the independent had to order the board so the tub wont be fixed till Wednesday. I saved $45 and will have the tub running one day earlier.I have always supported my local dealer by buying all my supplies and filters from them and they are very nice but I have been going through this rough patch that every time I turn around, somebody has their hand in my pocket for hundreds! I had to try and save a few bucks.IMHO, Hot Springs should warranty all components on their tubs for 10 years not 5. We all know that Hot Springs spas cost a fortune. I have had two control panels replaced under warranty and have had the diverter-valves worked on seven times during warranty. The diverter system they used on the 2005 models is not good. They keep coming disconnected from the handle or something.Oh well, hopefully I can go another five years without a problem! I do need to replace the cover within the next year, it's getting pretty heavy.
I am going to stop fixing peoples computers for free! $50 minimum from now on just to look at it!
A good spa tech is familiar with Plumbing, Electrical, Electronics, Hydraulics and even Hygiene...Other than an HVAC tech I'm not sure many other technicians deal with so many areas and need to be that rounded. A computer tech will rarely cause health, injury or catastrophic damage to your house if he screws up...a spa tech can. How well trained do you think the guy dealing with all the safety features on a system that your kids could get hurt or sick in should be and what should his time be worth? Airplane mechanics make a lot more money than a bicycle tech but they deal with a whole lot more and frankly I want the best fixing the plane I'm flying in....
Quote from: drober30 on November 01, 2010, 01:35:02 pmI am going to stop fixing peoples computers for free! $50 minimum from now on just to look at it!Now, you getting into my area. Most computer companies will not send a person to your house for less than $100. I have a special lower rate only for a group of senior citizens that belong to a certain organization. $150 as a minimum for warranty work? Is that what your saying?