Exactly. These guys are slimy snakes. Sure the handful of spa sales is nice due to their adds, but we advertised too to combat them some. Plus they take lots of sales away from the local companies, which no one likes. But like T-man said, its the reputation this company leaves when their gone. They lie and tell people that the local dealers will fulfill their warranty, which is completely false. They were selling the spas as new, but it was clearly evident that many were scratched, cracked, dented, and some had water lines, so many weren't brand new. I can go on and on and on, and I think I am in the norm here, but that show is a complete joke. Its gives the industry as a whole a huge black eye.