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Industry Professionals (please read message 1 before posting (no replies)

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Ryan VSO:
Hi everyone ,


My name is Ryan and I am the managing director for the North American division of Vortex Spas . We are the biggest spa retailer in Australia and New Zealand with over 60 dealers . We are famous for our double loungers and our swim spa. That being said , we started  our integration in the North American Market 5 years ago in Quebec city , Canada and  I am in charge of developping the product to meet the north american standard. Our mission is simple , we want to offer a product that compete the well-known and well-established brands at a much better price by dealing directly with the custumers . For that we have to combine service , shipping logistic and a good quality product that people like and enjoy and even if we are not perfect I think we have pulled it off so far .

If you need any informations regarding our product or you just want to talk about spas you can contact me at info@vortexspas.ca

If you are a custumer and doesnt have a vortex dealer in your area , it does mean that you are elligible for the online.

best regards ,


Ryan

LukeHSS:
My name is Luke Bednar. I currently work for Hanson HotSpring Spas here in Colorado Springs. I started this job as a service technician learning the ropes. Then progressed into sales. For the past two years I have sold HotSprings, Tiger River, HotSpot, Limelight and Fantasy spas. I enjoy going to work everyday for my employer and could not ask for a more rewarding job.

Overall I have noticed that the general perception of "spas" is somewhat negative. I would like to take that and flip it 180 degrees so more people can enjoy the benefits of "hot water"! By taking the time to inform my customer how to properly care for their tubs and their water, we can all enjoy the fruits of our labor. So I would be happy to help any person on this forum regardless of what brand of tub they own. Let's work together to get people back in their spas!

CHTR:
My name is Lorenz Plourde and I have been in the Hot Tub Industry since 2005. I have provided technical and warranty services to consumers, dealers & distributors. This included creating policies and procedures to manage warranty returns, creating technical publications and ongoing dealer training.

Activities also included demonstrations at trade shows, assisting with marketing activities and website management. From 2005 - 2009 I worked at Pacific Spas, and then went on to work with H20 Spas, Hydropool Hot Tubs, Crystal waters Spas, Aruba Spas and CanSpa.

I currently source manufacturers for retailers and retailers for customers to promote the Canadian Hot Tub Industry and Canadian hot tub retailers. I publish a quarterly newsletter which reaches 500 hundred Canadian Hot Tub Retailers covering "What's New", informative articles and B2B opportunities. I can be reached at info@canadianhottubretailer.com

will:
Yo guys - I'm not sure how many of you are in the portable/inflatable hot tub niche, but I recently got involved in the portable hot tub niche since I actually tried to buy one online myself and couldn't find a good site that sells them other than big box stores, which I hate - so I started my own online store.

Recently launched is PortableHotTubUniverse.com - selling inflatable hot tubs.

For the most part, our prices are the same as big box stores that sell the same brands, but we offer free accessory gifts and exclusive coupons.

-Will

Rotten1965:
Hello,

My name is Jim (Rotten is a nickname given to me by a bandmate for my love of Sex Pistols Frontman Johnny Rotten!) and I have been in the Pool and Spa industry for over a decade. I have worked in just about every area of the Hot Tub/Pool industry from Delivery/Warehouse Manager, Retail Sales, Lab/Water Tech and Store Management. I have the pleasure of working with the best selling brand of Spas in the industry which are made by Watkins Manufacturing. Hot Spring Highlife & Limelight series spas, Caldera spas, Hot Spot and Freeflow. My company is Lifestyles Hot Tubs and is based here in Southeastern Michigan and we have a 50,000 square foot Warehouse located in Fenton Michigan that is home to our delivery team/service techs and also houses our corprate offices. We have 8 retail locations that are in Ann Arbor, Burton, Flint, Lansing, Novi, Rochester, Saginaw and Utica. We have been in business for over 30 years and have carried Watkins made spas the entire time. I am part of the management team and enjoy talking with customers and fellow sales people about the spa industry. My goal is to give our customers the best experience and information to guide them through the buying process. I have a team of experts that enjoy providing our customers with everything they need to know so the buying/ownership part goes as smooth as possible! Please feel free to ask me about any part of buying/owning a hot tub and I will do my best to get you the correct information! I am looking forward to helping anyone who visits this site. I check in several times a day and try to respond to questions/messages asap! Happy Hot Tubbing!

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