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Author Topic: My First Service Call  (Read 3585 times)

Swell-Tub

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My First Service Call
« on: March 01, 2009, 10:28:48 am »
I will have my first service call this Wednesday. The ozone indicator doesn't come on anymore and the bubbles disappeared a couple of months ago. Everything is under warranty except the $90 service call. I still think it's odd to pay for warranty work with service fees. Oh well what is one to do, it use to be the company that made the product would pay for the service call along with parts and labor.

Scott  8-)
2008 Jacuzzi J-470

Hot Tub Forum

My First Service Call
« on: March 01, 2009, 10:28:48 am »

Hillbilly Hot Tub

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Re: My First Service Call
« Reply #1 on: March 02, 2009, 12:06:15 pm »
Each dealer has their own guidelines to if they cgharde the customer the trip/service fee. Some dealers do not charge the customer this fee, which is an added benifit to purchasing from them. Most dealers get a very minimal amount for the labor, and it is paid with credit, not money.

I know it stinks, I purchased a used jeep with a bumper to bumper warranty that I have put 4000 miles on and have 3 "deductables" of $100.00 to pay, plus I have to bring it to them. Drives me batty!
Clearwater Spa Dealer, Great Lakes Spa Dealer, Helo and Almost Heaven Saunas. Authorized service center for several spa lines, CPO. APSP member. Good old fashioned New England service!

Jacuzzi Jim

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Re: My First Service Call
« Reply #2 on: March 02, 2009, 12:32:30 pm »
Scott, if your interested and want to save the 90 bucks give me a call!   May be able to help.   360 676-1131

Swell-Tub

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Re: My First Service Call
« Reply #3 on: March 02, 2009, 08:43:52 pm »
Quote
Scott, if your interested and want to save the 90 bucks give me a call!   May be able to help.   360 676-1131
Jim you rock as usual. I'm in the zone once again. Thank you very much.....
2008 Jacuzzi J-470

Hot Tub Forum

Re: My First Service Call
« Reply #3 on: March 02, 2009, 08:43:52 pm »

 

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