Tipping is a gesture of appreciation. My employees have been tipped on several occasions because of what and or how they did things. While it is not expected and I would say less than 5%of the people tip, it is noticed and appreciated.
While our company wants no part of the tip, staff is required to disclose that they did tip. How much is not important, it is just that that particular customer appreciated the effort put forth for their benefit. This gesture is also remembered putting that customer on a preferred status NOT because they tipped, but because they cared enough to show their appreciation.
The other 95% of the people probably feel they paid to much in the first place that they would never consider showing appreciation for many of the outstanding physical accomplishments required in getting a 1,000 pound object over obstacles, up hill, down steps, on an elevated deck, over the fence, alongside the pool, lowered into a recess. Besides, like others have said, it never crosses their mind because they bought it and are entitled to their expectations.
Bonnie, you would be remembered as a caring person, and when the call came in for whatever it was, it would be attended to immediately with consideration in “like kind”.
God Bless you and those that care.