Talk about being dumb! Well I am. We put clean water in the tub, did all the things you do when doing a water change, but low and behold, the water would not heat up to 100 degrees. So I called the dealer, and they came the same day ( excellent service ). They said it was working fine, nothing wrong. The problem was, the temp was only set to 93 degrees, not 100 degrees like I thought. Well, I sure felt like a fool. Hopefully they will only charge me the service fee of $35.00 since they did not repair anything.
We have a 2006 Hot Springs Prodigy, we love it, and I can't wait to get in.
I truly think my grandson played around the temp control. I know he was chased away from the controls several times, but I didn't think a 2yr old could change it, but maybe he did, we will never know.