No bromine reading

[cajun1]

Okay, I opened the lid on my spa after not having checked it for a few days and the water was starting to get cloudy.  I have an Epic (in-line bromine/mineral system).  Sure enough, there was no bromine reading.   So I called another Marquis spa dealer (since mine stopped selling hot tubs) to find out what I should do since I usually change the cartridge before it runs out.  They told me to just put another cartridge and shock.  That's what I did and it's been about 4 days now and I still get no bromine reading, even though I had the bromine cartridge at 3 and then moved up to 5 (which I usually only keep it at 2).  So I don't know what's going on.  Can anyone help?
Oh, and we just dumped about 2 months ago.
Thanks!

[Hillbilly Hot Tub]

Make sure your new cartridge is dissolving, if it is something(bather waste, risdual soap ect) may be chewing up the bromine. My suggestion would be to pull and clean your filters well and shock again. Shocking re-establishes used bromine, so after shocking you should get a reading. If you do and it does not keep a reading for 24 hours, shock again.

If you still do not have a reading, bring a sample to your dealer and have it checked. Something may have gone wrong with the test strips.

[cajun1]

Thanks for the response...I'll try it.
I use a Taylor kit and test strips and both say no bromine; also, my "dealer" is gone:(

[Jacuzzi Jim]

You could if you have them crush up a couple of tablets and throw them in to bring your reserve up a bit, small amount of chlorine would work also.  Just a thought.

[MarKee]

How often are you using it?  If the level got really low, you might have built up a high bromine/chlorine demand and the cartridges are not able to put enough in to the water because they are designed to be a slow release.  I would reccomend getting some bromine concentrate and getting the level back up to where it should be, and then the cartridge should be able to maintain it.