Although Craig is not my favorite guy I have to defend him a bit here...Bob Lauter bowing out and claiming no responsibility is bunk!
Master Spas pushed us on this program when it came out. Tim Baele, their sales manager, was the guy that started the whole program in the spa industry.
They endorsed it, their reps promoted it and their sales team worked the sales. They profited even more than the dealers and Consumer Promotions.
Bob Lauter and Master Spas bows out every time this comes up yet they where the catalyst in our industry that started this rebate program, promoted it, worked it, sold it, profited from it and basically got away with murder.
Most of the Dealers that abused the program the most work for Master now setting up their dog and pony show. I wouldn’t doubt that Craig was working with them when Bob Lauter claimed he didn’t know what was going on.
IMO, This company is a black eye on the spa industry....
