The Dark Side taking over...Cal Spas

[Tom]

Who knows, in another 10 years I might be selling Arctic (Tom, does Darcy or the Kiersteds have a jet they would fly out to see me?)

Sorry, no jet.  :-/   But I expect that someone would come to see you.   No joke.

[stuart]

Sorry, no jet.  :-/   But I expect that someone would come to see you.   No joke.

:-/ :-/ Are they going to be armed!!!??? How big are they!?? :-/ :-/

[Spatech_tuo]

:-/ :-/ Are they going to be armed!!!??? How big are they!?? :-/ :-/

It'll be the guy who comes in the store with a tuque on his head!

[stuart]

It'll be the guy who comes in the store with a tuque on his head!

You know Term must be busy with storms if he missed an opportunity like that!

[spaman--]

Well today is the day that the national sales trainer comes in to teach me how to sell Cal Spas.
There better be lunch served! 8 Cal Spas in 9 days, wait until I learn how to sell them. Is it really possible to teach OLD dogs new tricks? If not Stuart may as well not show up.

[stuart]

[Spatech_tuo]

Ya gotta love pharmacological humor!!

[Steve]

A little late on this but congrats Stuart! I have no doubt that you have done (or are doing) your homework on this and will make the choice that's right for you and your business.

My feeling is that if you have gone through the steps that Stuart has to determine wether or not this is viable or if indeed, Cal is turning the corner, then I guess only then can we have the same information as he to make this judgement call.

Knowing what I know and have read from Stuart over the years, he can make anything work with his passion and knowledge. Go big buddy and I wish you well!

*Side note*

I always find it interesting to see how the people that have knowledge on ONE BRAND and ONE BRAND ONLY seem to have the biggest opinions. It's always been that way on this forum. As a matter of respect, I think until you have the exposure that Stuart has in this industry collectively, you should bite your lip and try and learn from it...

I have had extensive experience with Cal Spa from our store over the past 25 years.

I, meaning YOU... yes, a little misleading in your attempt at credibility Merlin.  

Steve

[spaman--]

A little late on this but congrats Stuart! I have no doubt that you have done (or are doing) your homework on this and will make the choice that's right for you and your business.

My feeling is that if you have gone through the steps that Stuart has to determine wether or not this is viable or if indeed, Cal is turning the corner, then I guess only then can we have the same information as he to make this judgement call.

Knowing what I know and have read from Stuart over the years, he can make anything work with his passion and knowledge. Go big buddy and I wish you well!

*Side note*

[glow]I always find it interesting to see how the people that have knowledge on ONE BRAND and ONE BRAND ONLY seem to have the biggest opinions. It's always been that way on this forum. As a matter of respect, I think until you have the exposure that Stuart has in this industry collectively, you should bite your lip and try and learn from it...[glow]


I, meaning YOU... yes, a little misleading in your attempt at credibility Merlin.  

Steve

THAST IS GOOD PREACHIN'!! 8-)

[Tom]

:-/ :-/ Are they going to be armed!!!??? How big are they!?? :-/ :-/

Armed?  No, no, that's the Hot Springs guys like Term.

The Arctic Spas owners are not very big size-wise, but they cast a long shadow.  They took over a money-losing business in 1994 and within ten years had built it into one of Canada's top companies.  I'm proud of 'em.  

Sounds like you've met them at shows and such.  I never get to go to those.   :-/

[In Canada eh]

Stuart,

  As a customer I applaud you for doing this.  You identified a problem with your existing supplier and saw a opportunity to provide a better value for your customers and hopefully a better profit margin for your store.  In today's economy you have to take chances to ensure your own longevity.  Its good for Stuart and good for his customers.  


For what its worth, I have no opinion of Cal Spas, in fact there is no dealer in our town so I have never even seen one.

[East_TX_Spa]

[clover]

Congratulations Stuart, for having the hutzpah to stand tall.  

With 26 years of experience in this industry, regardless of the Brand you carry, it is the DEALER who is on the Front Line when it comes to the consumer.  Their Problems are not always the fault of the product (warranty), but it is the dealer that makes them right.  I fought the old marketing methods of CH and his team of loose liberal dealers, as well as the "rebates" of Master Spa that all had your best interest at heart only until your check cleared.

I have experienced what Stuart explains.  You can be a dealer of any uppity manufacturer, but it is still the dealer that resolves the problems.  That is what we do, and that is what Stuart does.  When your customer shops you, and you lead him to the premiere model line up of your wold famous manufacturer that tends to be sold in the upper price strata, and your customer stops you to say, HEY what about this one here with all these jets, motors, lights, etc, plus all the bling and they literally choose to purchase that one because of WHAT THEY SEE, but WAIT, I want to show you this ONE.  It is just a little more $, but it is the world's best, as a matter of fact, I will make it the same price as that one if you buy it tonight.

People buy what they want, and Stuart has been around long enough to want to give the consumer what he wants (sometines it is easier, as the old dog gets wiser).  That is what he is in business for.  HE WILL MAKE THEIR EXPERIENCE the same whether it is D-1, Marquis, Master,Cal, or any other uppity manufacturer you want to add in.  It is Stuart who puts his business on the line and it is his responsibility to make their experience both positive and memorable in order to stay in business and thrive.

[Hillbilly Hot Tub]

Well said!

[Bonibelle]

Hi Clover,  Nice to see you back