Welcome to our forum.
Thanks, at the risk of sounding ignorant, how do you check a dealer's service record?
Try the better Business Bureau
Sad thing is, there is another member on the forum, Saved By Grace, that has a new Jacuzzi. From day one, he had problems. However, the warranty wasn't an issue, service was. I do know he finally got the problems resolved, and I am sure he is soaking quite happily n ow, since we don't hear from him...Bosco, just curiously, wwhat model and year Arctic do you have??herrs, I think the general gist is, there are going to be issues at some point with any tub you own, but the important factor is, how those issues are handled, by the dealer and the manufacturer. Good luck, I still feel either is an excellent choice. Stick with what feels best to you and your family, seat=wise, jet wise, and price wise.