Hi all
I have a client who moved into a home with an existing hot tub. This tub has an ECOsmarte water treatment system
I'm sorry.
Has anyone used or heard of the system, what are your thoughts on it?
Thanks in advance
Kathy
I've worked with the system for just over 2 years now (supporting it). We discontinued sales on them after less than 6 months.
Problems:
1. Insufficient oxidation
2. Low pH range. It's hard to maintain & often leads to damage or loss of sanitizer (copper).
3. High failure rate on control boxes (over 10%) here.
4. High rate of premature electrode wear.
5. Very inaccurate manuals and technical literature.
6. Most systems here have been much higher maintenance than chlorine or bromine spas.
7. The WORST technical support I've ever received, anywhere, bar none. Have never had a phone call to the parent company yield one iota of usefull information.
8. Seems less effective than chlorine/bromine.
My recommendation is to remove the system and install a CD ozone system.
However, if you/your customer want to try it - feel free to contact me via PM, email, etc. I've learned a few tricks over time to keep them running effectively.
Email is best this time of year.
May the force be with you.