We are getting our patio area ready to pour and hope to purchase a hot tub this summer. We live in the mountains of SW Virginia and selection is limited! Has anyone ever purchased a hot tub from Sam's Club?
Thanks so much! BTW they are listed on their website!
Alicia
People have and do buy hot tubs from Sam's Club and other "big box" stores. A big problem when purchasing from a place like that is no service. The tub gets dropped off curb side and then the home owner has to get it into position, which can be a bit difficult depending on where the tub is going and how big it is.
When a problem arises, what do you do? Who do you call? I just went out and measured a tub for a new cover for one of our customers who bought a hot tub from Menards 5 years ago. In that time he has gone through 3 pumps, all GE's BTW. He had to pay for shipping on them and he had to remove the old pumps and install the new ones. One was in the middle of winter and here in Upper Michigan it has been known to get a tad cold in January! His last pump was replaced with an A.O. Smith and hasn't had any more pump problems. After he bought his tub, he told a friend sat in his a few times and decided to buy one for himself. Within two months he was replacing pumps and I think some other parts and he wasn't very happy.
I've always been a firm believer in "you get what you pay for and you pay for what you get". I'm sure people are happy with their Wal-Mart, Costco or whatever tub, but it's not a decision I would make. Find out who will service it for you and how much it will cost.