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On the other spa site she said her dealer told her it doesn't come with the spa, which we expected to be the case here. The problem was another Marquis dealer apparently told her it was included. Maybe that other dealer was speaking for what he does for his customers as a standard practice so maybe that is where the confusion came in?
You are spending $10,000 and your dealer cannot communicate with you about what you are getting! What does that say? :-/
The amazing thing is that if you reflect over a large percentage of the posts on here from owners and consider the watercare, electrical and operational questions we get, this same question of yours could be asked in EVERY one of those posts. I'm not sure why this specific one caught your attention? :-?Take a quick look at the topics over the last 3 - 5 pages on here...