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Hi, All .... Doing a flush/drain/ water change today. Got tub empty, & found a SOLID MAT of "fur" in the "hole" (for lack of technical term) which my manual says is the Aquaterrace Waterfall Filtration Return. Three questions .... 1. Could that be causing a "flo" error message? 2. Does the cover come off? I started to try & turn it with a big pair of channelocks, but it's either on REALLY tight, or it doesn't come off that way. (Obviousley there's no center allen bolt). I don't want to force it & create a leak. I did take the back skirt off, but there's no access from there.... maybe from the side? 3. I tried spraying water INTO the waterfall "outlet" with a garden hose to try & flush it out while picking at all the little holes in the cover with a piece of thermostat wire ...GRRRRR ...but I'm getting aggravated .. Is there another way to get water to come OUT of the waterfall return for flushing purposes? Thanks for any advice!!
BauerN .... Thank you. I REALLY appreciate your help & the effort you're going to for me. I'm not exactly sure how to get in touch with Sundance directly. If you could let me know how, I'll do that (I don't expect you to do ALL my homework .. Looking forward to any more suggestions, and once again ... Thank you VERY much!