Dealers- What are your Spa's 2008 Warranty?

[Jacuzzi Jim]

JJ

I guess if you're selling your home or spa, it makes it more "sellable", like buying a 3 yr old used car.  

WWHT

 True, but that wouldn't sway me one way or another to but the house or not.  And it defiantly doesn't sway me to buy a new spa because it has a transferable warranty.

[Bonibelle]

Guess I'll add my two cents here...I wanted a good warranty on my hot tub because, in spite of the time I spent on here..and the research that I did,..I still didn't know much about the mechanics of a hot tub..And if someone asked me What would you expect would go wrong first...or what should last the longest?..again, I had no idea. So I really wanted a decent warranty.

If, like Term suggested, the buyer could buy the tub without a warranty..I would have elected to have a warranty just because I didn't know much about the life of this expensive hot water heater on my deck...All that being said, I don't typically get extended warranties on appliances or even vehicles, so why is this different? I guess partially because there aren't reliability figures for hot tubs..I can't look on Consumer Reports for track records on pumps and shells..etc.

As far as a warranty being transfered, My Marquis has the transferable warranty. The only thing that I really derived from that was that the manufacturer was confident enough in the product to extend the warranty to different owners. That spoke volumes to me. So that was a plus, but only from that aspect.

But since I really didn't look at resale value on my tub,  being able to transfer it to a new owner had minimal value from that perspective...Wow this sounds confusing even to me

So I guess I feel that a warranty is pretty important to a buyer, at least it was to me.

[wewannahottub]

Hey, after I re-read about MS transf. warranty--I saw that it only transfers if the spa is not moved.  

I wonder, what if the owner moves, and takes the spa??

I would assume ( ) that the warranty wouldn't be void.

WWHT

[Hot Tub Guru]

Why is having mexican workers an issue?  If I'm not mistaken Hot Spings/Caldera has a factory in Mexico?  

[wewannahottub]

Guess I'll add my two cents here...I wanted a good warranty on my hot tub because, in spite of the time I spent on here..and the research that I did,..I still didn't know much about the mechanics of a hot tub..And if someone asked me What would you expect would go wrong first...or what should last the longest?..again, I had no idea. So I really wanted a decent warranty.

If, like Term suggested, the buyer could buy the tub without a warranty..I would have elected to have a warranty just because I didn't know much about the life of this expensive hot water heater on my deck...All that being said, I don't typically get extended warranties on appliances or even vehicles, so why is this different? I guess partially because there aren't reliability figures for hot tubs..I can't look on Consumer Reports for track records on pumps and shells..etc.

As far as a warranty being transfered, My Marquis has the transferable warranty. The only thing that I really derived from that was that the manufacturer was confident enough in the product to extend the warranty to different owners. The spoke volumes to me. So that was a plus, but only from that aspect.

But since I really didn't look at resale value on my tub, and therefore being able to transfer it to a new owner had minimal value from that perspective...Wow this sounds confusing even to me

So I guess I feel that a warranty is pretty important to a buyer, at least it was to me.

BB--

YOU SAID IT!!

That is where I stand.  Where this whole discussion started was with spa's I am interested in (looking to buy a new one)  and the Limelight line got me googly eyed and I liked the price, but the it was discovered the base warranty is 3 years.

Seems most of the models chatted about on this forum, and not chatted about, see to have the basic 5 year warranty.

But, again, looking at spas, it came to my attention that in Arctic spas, the difference between all models and the SE is all models, but the SE, have a 5 year warranty.
THe SE has a 10 year warranty.  Of course, like Termie says, it comes with a price.  So, I haven't decided, if we go with Arctic, if we would go for the SE or other models.  Seems like it wouldn't be a bad move to just have a 5 year warranty, since that is what everyone else seems to have.

But, you said it---I am not a mechanic==only a human mechanic (RN) and I don't want to mess with parts (of the spa variety).

Thanks for your input and opinion.

WWHT

[Tom]

Arctic must be doing real well since the inception of the new Mexican labor force its bringing in.  Are these new employees getting paid around $18 per hour or Canadian minimum wage.  Sorry to go off topic  but the door opened when large profits were mentioned.

The minimum wage varies by province, so there is no national minimum.  Effective April 1, the Alberta minimum wage will be $8.40/hr according to an official web site. (http://employment.alberta.ca/cps/rde/xchg/hre/hs.xsl/998.html)

All our workers, regardless of origin, are paid on the same scale, which starts at $14/hr and goes up from there.  Considerably above minimum wage.   (http://www.canada.com/edmontonjournal/news/story.html?id=635a9b90-3476-4cd4-bfa7-3fa62ad778b2&k=82380)

Arctic Spas is one of several Alberta companies that have turned to guest workers to supply labour needs.  See for example this story : http://www.nationalpost.com/news/canada/story.html?id=396723

I can't say that we are 'doing real well' as a direct result of the Mexican guys and gals being here, but they are proving to be excellent workers and are certainly helping us meet our production goals.

[wewannahottub]

Why is having mexican workers an issue?  If I'm not mistaken Hot Spings/Caldera has a factory in Mexico?  

I was told by my Caldera muanufacturer was in Mexico.  Hell, maybe Arctic is tired of the lazy me-oriented American (though I can't speak for the Canadians) that wants everything for nothing. and maybe the Mexicans will actually work for a buck.

Anyway it's all talk.

[wewannahottub]

I can't say that we are 'doing real well' as a direct result of the Mexican guys and gals being here, but they are proving to be excellent workers and are certainly helping us meet our production goals.

Well, looks like a Canadian spoke for himself--wanting good workers, and wherever they come from====too bad we can't learn from that.  (BTW, Tom, see my previous post in reference.) 8-)

WWHT

[Hot Tub Guru]

Please don't compare an Arctic Spas Legend, Legend Extreme or even a Legend SE to most other brands highest jet package.  

Arctic Signature and Ultra are more closely compared to the higher jetting packages of most brands.  Look at number of pump/number of jets.  But not just the number of jets but quality of jets.  All Arctic Spa jets will spin. Thus hitting a greater surface area of your body.  Most brands have quite a few jets (if not most of there jets) that shoot straight out.  Not as therapeutic.  So in an 8' Arctic Signature it has 33 jets with 2 pumps.  

[Water Boy]

But, again, looking at spas, it came to my attention that in Arctic spas, the difference between all models and the SE is all models, but the SE, have a 5 year warranty.
THe SE has a 10 year warranty.  Of course, like Termie says, it comes with a price.  So, I haven't decided, if we go with Arctic, if we would go for the SE or other models.  Seems like it wouldn't be a bad move to just have a 5 year warranty, since that is what everyone else seems to have.

quote]

The Legend SE isnt just a Arctic Spa with a 10 year warranty stamped on it. It comes fully loaded, and is one of the finer hot tubs are the market today. A Legend Extreme and a Legend SE do have the same number of pumps and jets(75), but the LSE has much more. It comes standard with the Forever Floor, Deluxe Northern Lights, and the Onzen water maintenance system as well. So you arent getting just 5 more years of warranty, you are getting all of the previous mentioned as well. Now you can add Deluxe Northern Lights and the Onzen and the Forever Floor to the Legend Extreme as well, but if you do that you are better off getting the LSE with the 10 years full warranty.

[wewannahottub]

But, again, looking at spas, it came to my attention that in Arctic spas, the difference between all models and the SE is all models, but the SE, have a 5 year warranty.
THe SE has a 10 year warranty.  Of course, like Termie says, it comes with a price.  So, I haven't decided, if we go with Arctic, if we would go for the SE or other models.  Seems like it wouldn't be a bad move to just have a 5 year warranty, since that is what everyone else seems to have.

quote]

The Legend SE isnt just a Arctic Spa with a 10 year warranty stamped on it. It comes fully loaded, and is one of the finer hot tubs are the market today. A Legend Extreme and a Legend SE do have the same number of pumps and jets(75), but the LSE has much more. It comes standard with the Forever Floor, Deluxe Northern Lights, and the Onzen water maintenance system as well. So you arent getting just 5 more years of warranty, you are getting all of the previous mentioned as well. Now you can add Deluxe Northern Lights and the Onzen and the Forever Floor to the Legend Extreme as well, but it you do that you are better off getting the LSE with the 10 years full warranty.

Ed--
Thanks for clarifying.

But since we were just talking about warranties--that's why I didn't include all of the other differences.  But, for Termies' sake, when you pay that much more, it isn't JUST for the warranty!!!

Chrisi

PS  I am still waiting for a nurse smiley!!   HEE HEEE

[Tom]

 Sorry to go off topic  but the door opened when large profits were mentioned

Large profits?  Wow, that sent me scurrying back through the thread!  The actual quote was "...if Arctic is showing large profits..."
Note that little two-letter word.  The one that goes I plus F.    Kindly don't mistake a conditional clause for a statement of fact.  

Is it true?  I neither confirm nor deny.  I'm not at liberty to say, and even if I were, I wouldn't, because I can't, so I won't.  

I just noticed that there are three Arctic reps on this thread, so I'm out of here and will leave it to Water Boy and Guru.

[Jacuzzi Jim]

But, again, looking at spas, it came to my attention that in Arctic spas, the difference between all models and the SE is all models, but the SE, have a 5 year warranty.
THe SE has a 10 year warranty.  Of course, like Termie says, it comes with a price.  So, I haven't decided, if we go with Arctic, if we would go for the SE or other models.  Seems like it wouldn't be a bad move to just have a 5 year warranty, since that is what everyone else seems to have.

quote]

The Legend SE isnt just a Arctic Spa with a 10 year warranty stamped on it. It comes fully loaded, and is one of the finer hot tubs are the market today. A Legend Extreme and a Legend SE do have the same number of pumps and jets(75), but the LSE has much more. It comes standard with the Forever Floor, Deluxe Northern Lights, and the Onzen water maintenance system as well. So you arent getting just 5 more years of warranty, you are getting all of the previous mentioned as well. Now you can add Deluxe Northern Lights and the Onzen and the Forever Floor to the Legend Extreme as well, but if you do that you are better off getting the LSE with the 10 years full warranty.

 So whats the deal with the "Forever floor"?  Whats wrong with the normal floor of your spa that it warrants a forever floor?  Why not just put a forever floor in every spa?

  Curious as I don't have a arctic dealer around here to even sell against?

[Pathfinder]

Tom, thank you for the clarification on this issue.  Im glad you can read what I posted & Arctic sounds like they are doing right by the folks you brought in.  Now if the rest of you Arctic folk re-read my posts on this issue you will relax and not get so defensive.  In regards to what others do in Mexico, its not in my country and "if" Watkins was exploiting the workforce down there it would have came out by now and their sales wouldnt be what it is.

[Pathfinder]

 So whats the deal with the "Forever floor"?  Whats wrong with the normal floor of your spa that it warrants a forever floor?  Why not just put a forever floor in every spa?

  Curious as I don't have a arctic dealer around here to even sell against?

The real question should be, if its called the "Forever Floor" why is it warrantied only for 5 years?  Irony???